Clear, Concise, Honest, Reliable, Supportive, Realistic, Enthusiastic, Personable, put simply Exceptional Service at EVERY Step of the way…
Derek was recommended to us through my brother in law and after a few phone calls Derek was on the way to securing our Mortgage Offer on our first family home.
Providing informative options and products to suit our needs and managing the process meticulously and rigorously until the end. Not only professionally but personally handled the purchase of our new house, after several misses, through closing dates. Encouraging and supportive through the stressful times Derek was ALWAYS at the end of the phone to answer any questions, queries or simply update us when things went quiet. Derek achieved what, at times, I didn’t think was possible. His knowledge and expertise is outstanding and when other interested parties flag he ensures they are brought to task to deliver. I can’t praise Derek and Campbell Alexander Financial Management Ltd highly enough, working in a Customer Facing Industry we strive for this level of service to be the norm and it’s refreshing to see Derek’s passion and work ethic. You feel at the end of the process that the trusted relationship you’ve built up with Derek has been there for a long time rather than just a few months. I would highly recommend Derek and Campbell Alexander Financial Management Ltd and not only have I already passed his details on but will be back in the near future for further financial planning.
Thank you, Derek, for everything